Privacy Policy

Effective Date: January 1, 2025

At HHH Roofing & Construction (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us online or offline, including through our website, services, and communications. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services. The types of information we collect include:

1.1. Personal Information

We may collect the following personal information directly from you when you fill out forms, request services, or contact us:

• Full name
• Email address
• Phone number
• Mailing or physical address
• Payment details (via secure third-party payment processors)

1.2. Non-Personal Information

We automatically collect certain technical and usage data when you interact with our website, including:

• IP address
• Browser type and version
• Device type
• Referring website or URL
• Pages viewed and time spent on our site
• Cookies and similar tracking technologies

1.3. Sensitive Information

We do not intentionally collect sensitive information, such as Social Security numbers, medical data, or biometric information. If such data is submitted inadvertently, it will be deleted upon discovery.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To process requests, provide estimates, schedule appointments, and deliver services.
• Communication: To respond to inquiries, send updates, or deliver marketing emails (with your consent).
• Website Improvement: To monitor site performance, analyze trends, and enhance the user experience.
• Compliance: To comply with legal obligations, prevent fraud, and ensure security.
• Payment Processing: To securely process payments through trusted third-party providers.

3. Legal Basis for Data Collection

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

• Performance of a Contract: To fulfill our obligations when you request services.
• Consent: When you opt-in to receive marketing communications.
• Legitimate Interest: To improve our services and respond to inquiries.
• Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information under the following circumstances:

4.1. Service Providers

We work with trusted third-party vendors to perform essential business functions, such as:

• Payment processing
• Marketing and advertising
• IT support and data hosting
• Customer relationship management

4.2. Legal Compliance

We may disclose your information if required by law or to:

• Respond to legal processes or regulatory inquiries.
• Protect our rights, property, or safety.
• Prevent fraud or investigate security incidents.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and gather analytics. You can control cookie settings in your browser or use opt-out tools provided by third-party services, such as Google Analytics.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality.
• Performance Cookies: Collect data on website usage for analytics purposes.
• Marketing Cookies: Track your preferences to deliver personalized ads.

6. Data Security

We implement robust security measures to protect your information, including:

• SSL encryption for data transmission.
• Secure servers and firewalls to prevent unauthorized access.
• Regular security audits and employee training.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

7.1. Rights Under the GDPR (For EEA Residents)

• Right to access, correct, or delete your personal data.
• Right to data portability.
• Right to restrict or object to processing.
• Right to withdraw consent at any time.

7.2. Rights Under the CCPA (For California Residents)

• Right to know what personal information is collected, sold, or shared.
• Right to request deletion of your personal data.
• Right to opt-out of the sale of personal information (we do not sell data).

To exercise your rights, please contact us at [Insert Email Address]. Verification may be required for security purposes.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. When no longer required, your data will be securely deleted.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of third-party sites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected data from a child, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this page regularly for the latest information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HHH Roofing & Construction
Address: 22728 Acorn Valley Drive Spring, TX 77389
Phone: (832) 458-1620
Email: [email protected]